Privacy Policy

WISR DIGITAL SDN. BHD. (BRN: 1262636-U / 201801000623)

1. Overview

This policy explains how we collect, use, and protect your personal data when using our digital platforms and services.

2. Data We Collect

• Account information (name, email, phone)
• Resident/tenant data (where applicable)
• Property & facility management data
• Access control logs (if integrated)
• Payment metadata
• Device, browser, and usage analytics

3. How We Use Data

• To operate and improve our SaaS platform
• To provide customer support
• To integrate with access control & payment systems
• To comply with legal obligations

4. Sharing of Data

We may share data with:

• Your authorized property managers or admins
• Third-party integrations (e.g., access control vendors)
• Payment processors
• Legal authorities when required by law

5. Security Measures

We use encryption, access controls, secure hosting, and industry-standard safeguards to protect data.

6. Data Retention

We retain data only as long as needed for operational, contractual, or legal obligations.

7. Your Rights

• Access personal data
• Correct data
• Request deletion (unless legally required to retain)
• Limit or object to processing in certain cases

8. Cookies

We use cookies for functionality, analytics, and system performance. You may disable cookies but some features may not work properly.

9. International Transfers

Where data leaves Malaysia (e.g., cloud hosting), appropriate safeguards are applied.

10. Updates to Policy

We may modify this Privacy Policy with an updated effective date.

11. Contact

Email: info@wisrdigital.com
Phone: (+60) 12-598 0238